Phone Pay - How It Work Chart






Customer calls
Customer calls
Sales Executive creates purchase
order and puts customer on hold
Sales Executive creates purchase
order and puts customer on hold
Sales Executive
connects to PhonePay and enters order details:
1. Selects Language
2. Enters Merchant ID
3. Enters Order ID
4. Enters Order Amt.
Sales Executive reconnects the
customer to a 3-way conference call
Sales Executive reconnects the
customer to a 3-way conference call
Sales Executive reconnects the
customer to a 3-way conference call
3 Way Conference Call
Customer enters mobile no. and payment details on CCAvenue secure system
Cash Card Payment Option | Credit and Debit Card Payment Option